The marketing mix is a business tool used in
marketing and by the marketers. The marketing mix is often crucial when determining
a product or brand’s offer, and is often associated with the four
p’s:price,product,promotion,and place. In service marketing’ however’ the four PS
are expanded to the seven p’s to address the different nature of services.
In the 1990’the concept of four’s was introduced as
a more customer-driven replacement of four p’s. There are two theories based on four
Cs: Lauterborn’s four Cs (consumer, cost, communication, convince) and Shimming four Cs (commodity, cost, communication, channel).
In 2012, a new four p’s theory was proposed with people, processes, programs, and performance. In his paper ”the concept of the marketing mix”,
Neil Borden reconstructed te history of the term “marketing mix “He started
teaching the term after an associate < James Litton described the role of
the marketing manager in 1948 as a “mixer of ingredients”, one who sometimes
follows recipes prepared by others, sometimes prepares his own recipe as he
goes along, sometimes adapts a recipe from immediately available ingredients,
and at other times invents new ingredients no one else has tried.

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